Responsible Gaming
Our Commitment to Safe Gaming
1. Gaming is Entertainment, Not Income
Online casino gaming should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. Always gamble only what you can afford to lose, and set realistic expectations about outcomes.
2. Age Verification
We are committed to protecting minors. Online gambling in Canada is restricted to individuals who are 18 years of age or older (or the legal age in your province, if higher). All players must verify their age during account registration. We do not knowingly permit underage gambling.
3. Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Chasing losses — Continuing to gamble to recover money you've lost
- Hiding gambling activity — Keeping your gambling secret from family or friends
- Neglecting responsibilities — Gambling interfering with work, school, or family duties
- Increasing bets — Needing to bet more money to feel the same excitement
- Loss of control — Unable to stick to time or money limits you've set
- Borrowing to gamble — Using credit cards, loans, or borrowed money to fund gambling
- Withdrawal symptoms — Feeling anxious, irritable, or restless when not gambling
- Failed attempts to quit — Repeatedly trying and failing to reduce or stop gambling
- Lying about gambling — Being dishonest with loved ones about the extent of your gambling
- Gambling to escape problems — Using gambling as a way to cope with stress, anxiety, or depression
4. Self-Help Tools & Responsible Gaming Features
Most licensed Canadian online casinos offer player protection tools to help you stay in control:
- Deposit Limits — Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits — Cap the amount of money you're willing to lose within a given timeframe
- Time Limits — Set automatic session timeouts to limit how long you play in one sitting
- Reality Checks — Receive periodic reminders about how long you've been playing and how much you've spent
- Self-Exclusion — Temporarily or permanently exclude yourself from a casino, preventing access to your account
- Account Statements — Review detailed records of your deposits, withdrawals, and activity
We strongly encourage you to use these tools to maintain control over your gambling activity.
5. Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organizations offer confidential support:
Canada
- Responsible Gambling Council — www.responsiblegambling.org
Provides information, resources, and support for problem gambling across Canada. - Problem Gambling Services in Your Province — Most Canadian provinces operate free helplines and counselling services. Contact your local health authority for details.
International Resources
- GamCare (UK) — www.gamcare.org.uk
Free support and information for problem gamblers and their families. - GamStop (UK) — www.gamstop.co.uk
Self-exclusion service across multiple UK licensed online casinos. - Gambling Help Online (Australia) — www.gamblinghelponline.org.au
Confidential counselling and support for Australian residents. - National Council on Problem Gambling (USA) — www.ncpgambling.org
Help and resources for problem gambling in the United States.
6. Take Action Today
If you are experiencing problem gambling, please seek help immediately. Problem gambling is a treatable condition, and recovery is possible with the right support.
Contact the Responsible Gambling Council at www.responsiblegambling.org or call your provincial problem gambling helpline for confidential assistance.
Remember: You are not alone, and help is just a phone call or click away.
Anchor Counselling is committed to promoting responsible gaming. If you have questions about these resources or need additional support, please do not hesitate to reach out.